Palmolive Case Analysis

PMPC BA 115 A Case Title: Palmolive Naturals shampoo: Connecting with the Consumers Point of View: Ms. Gigi Alvarez Senior Product Manager of Palmolive Shampoo The Problem: Ms. Gigi Alvarez, senior product manager of Palmolive Shampoo, need to prepare marketing plan for Palmolive Shampoo in five days to be presented to the Marketing Review. Objective: To prepare a marketing plan for Palmolive Shampoo in five days to be presented to the Marketing Review. Areas of Consideration: 1. )Company Background The present company, Colgate-Palmolive, is an $8. billion consumer products company that serves people around the world with well-known brands that make consumers’ lives healthier and more enjoyable. Truly global in scope, its sales come from its international operations. The company focuses on five core businesses: Oral Care, Personal Care, Household Surface Care, Fabric Care, and Pet Nutrition. Now, it has become a leading marketer if not a leader in most product categories it co mpetes in. The parent company has research and development (R&D) operations in Piscataway, New Jersey, but it also established a regional R&D base in the Philippines. . )The Shampoo industry In 1996, there were three major shampoo manufacturers in the Philippines. The category leader was Procter and Gamble with five shampoo brands (Pantene, Rejoice, Head & Shoulders, Ivory, and Vidal Sasson), Unilever (Sunsilk, Lux, and Organics), and Colgate-Palmolive (Palmolive Naturals, Palmolive Optima, and Gard). The three manufacturers control about 91 percent of the shampoo market. More than one hundred other shampoo brands compete for the remaining nine percent. The shampoo industry was long dominated by Colgate-Palmolive and Unilever.Colgate-Palmolive was very strong during the 1960’s-1970 while Unilever took over the leadership briefly during the late 1970’s. Procter and Gamble entered the shampoo market by introducing Prell, quit the market and then re-entered the market thr ough Rejoice in the late 1980’s. Palmolive was still the brand leader nationwide because of good distribution and popular pricing. However, in Metro Manila, Procter’s Pantene was number one in some studies. Procter with five shampoo brands became the shampoo category market leader in 1995. 3. )Marketing Mix ElementsIn 1996, there were five variants of Palmolive Naturals Shampoo each catering to a specific hair type. Palmolive Naturals utilized a translucent plastic bottle with a label and full fliptop cap. Each had unique label and closure cover. Palmolive Naturals is the mass market shampoo of Colgate-Palmolive and was positioned as a shampoo made from natural ingredients that are hiyang (roughly translated, compatible). In 1990, Palmolive Optima 2-in-1 shampoo plus conditioners was launched with a hair scientist demonstrating the conditioning benefits of the shampoo to hair. Colgate-Palmolive also had a strong antidandruff shampoo brand in Gard.Product life cycles fo r shampoo brands are becoming shorter and â€Å"news† about a brand must be had at least every two years. Just recently, Procter and Gamble started importing shampoos from its subsidiary in Thailand. Colgate-Palmolive and Unilever continued to manufacture shampoo in the Philippines. Colgate-Palmolive had a good distribution system that matched the capabilities of its two competitors. Its relationship with its wholesalers and big retailers was quite strong. Allowances and trade support were adequate and competitive. Wholesalers and big retailers then supply the smaller account, mostly sari-sari (provision) storeowners.To win the shampoo war the brand must have extensive coverage. To make a brand ubiquitous it must be carried by the sari-sari stores. However, company support for the small sari-sari- stores was weak and some regions in Visayas and Mindanao have poor coverage. Palmolive Naturals was priced 5 to 10 percent lower than Palmolive Otima and other brands of Procter and Unilever. The market can be divided into three pricing segments, namely: economy pricing, medium pricing, premium pricing. When Palmolive Naturals was launched, Lea Salonga was its image model and celebrity endorser. The first of the series of commercials was aired in December 1989.It was shot in London and it was one of Lea’s first television commercial appearances in the Philippines. The campaign highlighted Palmolive Shampoo as being specially formulated for Asia long, black hair and it was called the â€Å"Palmolive shampoo with Conditioner: Special Care for Asian Hair† campaign. Palmolive aired several commercials with Lea Salonga. The campaign was aired on television and radio, and printed in newspapers. These were supplemented by campus tours where Palmolive promo girls distributed free Palmolive shampoo and soap, and flyers and catalogues featuring Lea Salonga.Palmolive was not to be left behind in the hair salons. They obtained the services of hairdresser, Ri cky Reyes, as an endorser and also sponsored his â€Å"Beauty School Plus† educational television show. He was also featured in commercials cum public relations in caring for the Asian hair and the â€Å"Palmolive Hair Crime News† campaign. Alternative Courses of Action: †¢The first alternative is to make a marketing plan based on the Price Strategies of Palmolive Shampoo. Advantages: Taking pricing decision is one of the critical factors of business for Palmolive Shampoo.To take the pricing decision a proper research needs to be carried out such as on the product availability, competitor's pricing strategy, customer's perceived pricing, customer’s willingness to pay the price of the product, demand factor etc. The pricing decision influences the demand of the product in the market, the pricing strategy of the competitors, the profitability of the company and the most important is the customer decision on purchasing the product such as which brand product t o buy and which not, which will give the major satisfaction to the customer by rendering the higher value at the lesser price then the competitors.Palmolive Shampoo may indulge in skimming strategy, which allows the company to often start with a high price for their unique products. . For customers, who buy the product first, it is a status symbol & these customers are willing to pay a very high price. So the company can â€Å"skim† the market. Later, the company has to make a price reduction to get more customers. With this price reduction, Palmolive Shampoo can give different discounts to their customers. A customer who orders a large quantity on an item may receive a quantity discount.A distributor who gives marketing information to the company or takes on other tasks of the company, for example, the transport, may receive a trade discount. The company can give a patronage discount for a customer who buys at this company for a long time or it offers a bonus if the customer buy a large amount during one year. Customers who pay cash may be given a cash discount. And the company can also give an employee discount for its own employees. Part of the price policy of Palmolive Shampoo is to decide who receives a discount.This makes it difficult for customers to compare prices of different companies. If Palmolive Shampoo wants to penetrate a market, it starts with a low price. With this penetration strategy, Palmolive Shampoo wants to win a lot of customers and it often wants to beat the competitors with the low price. This is called a low-price strategy. Later Palmolive Shampoo tries to raise the prices to make more profit. After penetrating the market, Palmolive Shampoo, capturing strategy comes in; if a company offers products which are linked in some way it can use different prices strategies for the different products.Disadvantages: The primary disadvantage to the company that engages in competition based pricing is that they are not pricing based on th e value delivered to customers or–less optimally–on the basis of their costs. Thus, they are unable to effective manage revenue to a target, creating a chaotic income stream, with all the disruptions in management and customer experience that may entail. Additionally, competition based pricing is an efficient way to drive profit out of the entire industry.Once a single company responds to a competitor with a price change, it is very difficult for other companies not to respond with price changes of their own. Almost always, those price changes are discounts, and become a race to the bottom. Another disadvantage is that Palmolive Shampoo would have fixed cost. The concept of fixed costs means that these costs never change. Rent and salaries are fixed costs. If the company produces and sells a thousand more products one month and sells fewer the next months, the fixed costs don't change.That means if costs is the main factor in pricing, then the pricing should fluctuate from month to month. Raw materials and sales commission are variable costs or costs that change from period to period. Consumers can be sceptical of pricing fluctuations and it erodes brand trust. If costs of production decrease, cost plus pricing suggests that pricing should decrease. Then, you Palmolive Shampoo would lose on profits, this would mean that Palmolive Shampoo is not efficient in their pricing. It works the opposite if production costs increase. Cost plus pricing doesn't inspire efficiency.As long as customers are paying production costs you don't have any incentive to lower costs or find faster, cheaper and more effective ways of producing products. It's easy for a company to become complacent. Meanwhile, competitors are taking steps to produce a better product faster, which allows them to steal market share. †¢The second alternative is to make a marketing plan based on the Distribution (Place) Strategies of Palmolive Shampoo. Advantages: If selling directly from the manufacturer to the consumer was always the most efficient methodology for doing business, the need for channels of distribution would be obviated.Intermediaries, however, provide several benefits to both Palmolive Shampoo and consumers: improved efficiency, a better assortment of products, routinization of transactions, and easier searching for goods as well as customers. Intermediaries provide a second benefit by bridging the gap between the assortment of goods and services generated by Palmolive Shampoo and those in demand from consumers. Palmolive Shampoo typically produce large quantities of a few similar products, while consumers want small quantities of many different products.In order to smooth the flow of goods and services, intermediaries perform such functions as sorting, accumulation, allocation, and creating assortments. In sorting, intermediaries take a supply of different items and sort them into similar groupings, as exemplified by graded agricultural products. Accumulation means that intermediaries bring together items from a number of different sources to create a larger supply for their customers. Intermediaries allocate products by breaking down a homogeneous supply into smaller units for resale.A third benefit provided by intermediaries is that they help reduce the cost of distribution by making transactions routine. Exchange relationships can be standardized in terms of lot size, frequency of delivery and payment, and communications. Seller and buyer no longer have to bargain over every transaction. As transactions become more routine, the costs associated with those transactions are reduced. With these advantages, this could strengthen the distribution strategy of Palmolive Shampoo. And it would greatly improve the company’s poor market in the Visayas and Mondanao region.Disadvantages: The main disadvantage of direct distribution is that Palmolive Shampoo typically lack retailing expertise, this greatly contribute to the poor coverage of the company in Visayas and Mindanao areas. The Company with a good product to offer the market may not be good at marketing it. By using other distribution channels to distribute their product, they are able to make use of the expertise of dedicated retailers and wholesalers. Not only that, the time that a manufacturer spends in retailing activities is time that might be better spent on production-related activities.Another downside is the cost factor. Costs associated with selling directly to the consumers are high compared with using intermediaries for the same level of sales. This includes costs of hiring and training salespeople, travel and transportation, telephone and postage costs. In addition, the overheads of opening and maintaining retail outlets and hiring work force to look after such operations are high. With cost come to hand, time would be another factor. With Palmolive Shampoo researching on new customers and visiting them to sell the products consumes m uch time.The salespeople spend most of their time haggling with customers over the price. Additionally, time is also spent following up on the existing customers to ensure repeated buying in future. Palmolive shampoo will most likely focus on the sales volume rather than targeting customer needs and their satisfaction. Additionally, the salespeople are driven by the need to earn large bonuses at the expense of customer satisfaction. Customer loyalty and poor brand image will result leading to declining sales in the long run. †¢The third alternative is to make a marketing plan based on the Promotions Strategies of Palmolive Shampoo.Advantages: Promotion is a form of corporate communication that uses various methods to reach a targeted audience with a certain message in order to achieve specific organizational objectives. Nearly all organizations, whether for-profit or not-for-profit, in all types of industries, must engage in some form of promotion In the context of the marketin g mix, promotion represents the various aspects of marketing communication, that is, the communication of information about the product with the goal of generating a positive customer response.Marketing communication decisions include: Promotional strategy (push, pull, etc. ), Advertising, Personal selling & sales force, Sales promotions, Public relations & publicity, Marketing communications budget. New customers might learn to love Palmolive Shampoo’s product and become long-term clients. Such efforts may range from multinational firms spending large sums on securing high-profile celebrities to serve as corporate spokespersons; the benefit of using celebrities to endorse your brand is you can capitalize on the goodwill they elicit from the public.Palmolive Shampoo having Lea Salonga promote their Shampoo products, Ricky Reyes also an endorser to the company; there is no question why consumers’ purchases of Palmolive Shampoo went up. Disadvantages: An obvious disadvan tage to a promotional strategy is its potential for failure. Worse, the long-term benefits of Palmolive Shampoo might not offset the costs of the promotion. Careful research and expert advice from a marketing consultant can help maximize Palmolive Shampoo’s chances for success, but nothing’s guaranteed.The longer a sales promotion lasts, the more likely Palmolive Shampoo will decrease the perceived value of their product. For example, if a restaurant offers a steep discount for children’s shampoo to attract families, parents might balk at paying more after they get used to the low prices. Palmolive Shampoo should keep promotions short to prevent long-term damage to their overall pricing strategy. If Palmolive Shampoo promotions occur in a predictable pattern, potential customers might wait for a sale rather than buy the product or service at full price.For example, if a retail clothing store offers a sizable discount on most holidays, sales will be low between h olidays, and relatively few customers will ever pay full price. Another, consumer might abandon as soon as the promotion is over and continue to hunt for bargains. Converting bargain hunters to permanent customers depends on developing brand loyalty. For example, if your excellent customer service or high-quality products impress them, they are more likely to stay with you after prices return to normal levels. The fourth alternative is to make a marketing plan based on the Product Strategies of Palmolive Shampoo. Advantages: Product strategy marketing deals with the tools, technology and methodologies a business uses to distinguish its products. With sound marketing, Palmolive shampoo may receive more attention for its efforts to woo customers and make its Shampoo products more desirable. With Palmolive Shampoo consistently comes up with sound product outlines and adeptly markets its merchandise is the darling of investors and securities exchange players.Effective product strategy m arketing enables Palmolive Shampoo to estimate potential cost and performance attributes for their products, as well as determine which attributes could spur profitability down the road. The goal for Palmolive Shampoo is to find out features that customers like and how much it will cost to add them to products, while keeping in mind profitability goals top leadership has set. This concept helps a business chart a product strategy compatible with other parts of its marketing plan — meaning Palmolive Shampoo must make sure it designs goods it effectively can sell, promote and distribute.Disadvantages: One of the disadvantages that Palmolive Shampoo would encounter is the higher cost of products. Related to the increased staff requirements are higher costs commonly associated with a product specialization strategy. Not only are there usually increased labour costs, but costs to customize products and research particular needs of each given customer market are expensive as well. Salespeople that sell to multiple markets also typically have to travel farther, which increases time spent travelling and costs associated with making sales.These higher costs mean the companies must generate more sales and charge higher prices to net profit When Palmolive Shampoo uses a product specialization strategy, it is inherent for branding that the development and marketing of the product remains consistent across all customer markets. If the company fails to deliver an effective product solution to a particular market segment, the negative damage to the brand's image can have effects across all of the company's customer markets.Thus, Palmolive Shampoo needs to maintain a consistent standard of quality and durability to maintain brand image. Another challenge of a product specialization approach is that Palmolive Shampoo can be too focused on product research and development and fail to react promptly to changes in customer demand and interest. With more customer-centric ap proaches to targeting customers, Palmolive Shampoo is more likely to keep up with changes within the marketplace to know how to evolve products and market them in a way that satisfies marketplace expectations.Recommendation/Conclusion: I recommend the second alternative, which is to make a marketing plan based on the Distribution (Place) Strategies of Palmolive Shampoo. With the use of intermediaries to distribute the products, Palmolive Shampoo would increase its lead in the market over its competitors. This would help the company gain new market and new consumers. This also aids the search processes of both buyers and sellers. Palmolive Shampoo is searching to determine their customers' needs, while customers are searching for certain products and services.A degree of uncertainty in both search processes can be reduced by using channels of distribution. In addition, Palmolive Shampoo can make some of their commonly used products more widely available by placing them in many differ ent retail outlets, so that consumers are more likely to find them at the right time. Intermediaries, however, provide several benefits to both Palmolive Shampoo and consumers: improved efficiency, a better assortment of products, routinization of transactions, and easier searching for goods as well as customers.Intermediaries provide a second benefit by bridging the gap between the assortment of goods and services generated by Palmolive Shampoo and those in demand from consumers. A third benefit provided by intermediaries is that they help reduce the cost of distribution by making transactions routine. Exhibit 1: Visayas Distribution Plan – Cebu is the main distributor. Distributing to neighbouring cities and provinces in Visayas. : Exhibit2: Mindanao Distribution Plan – Davao city is the main distributor. Distributing to neighbouring cities and provinces in Mindanao.

Erin Brockovich Blog Essay

In the film, we see that Pacific Gas and Electric (PG&E) had known for several years about the water contamination problems that existed near their plants in California. PG&E is trying quietly to buy land that was contaminated by hexavalent chromium, a deadly toxic waste that the company is improperly and illegally dumping and, in turn, poisoning the residents in the area. This fact becomes apparent when a newly hired file clerk, Erin Brockovich, runs across some files on a pro bono case involving medical records in real-estate files and PG&E offering to acquire the home of Hinkley, California, resident Donna Jensen. It can be seen here that PG&E engaged in a crime. This white collar deviance involved the type called physical harm and moral harm. Erin Brockovich: Oh see, now that pisses me off. First of all, since the demur we have more than 400 plaintiffs and†¦ let’s be honest, we all know there are more out there. They may not be the most sophisticated people but they do know how to divide and $20 million isn’t *shit* when you split it between them. Second of all, these people don’t dream about being rich. They dream about being able to watch their kids swim in a pool without worrying that they’ll have to have a hysterectomy at the age of *twenty*. Like Rosa Diaz, a client of ours. Or have their spine deteriorate, like Stan Blume, *another* client of ours. So before you come back here with another lame ass offer, I want you to think real hard about what your spine is worth, Mr. Walker. Or what you might expect someone to pay you for your uterus, Ms. Sanchez. Then you take out your calculator and you multiply that number by a hundred. Anything less than that is a waste of our time. In this scene PG&E attorneys are trying to settle the lawsuit with a mediocre offer that Erin finds unacceptable. The case had changed to a binding arbitration. Therefore no jury would be present and a judge would make the final decision. This type of litigation was classified as a tort case.

Case Study Analysis Rough Draft

The Situation In early April the 15 candidates were hired to work for the Operations Supervisor by one of the new recruiters. At this time the recruiter had six months experience at this job and no previous recruitments done for the company. The recruiter was not working with another recruiter that had more experience at the time to help with this process. Once the 15 candidates where hired he scheduled a new hire orientation to be held on June 15th as to make sure the new hires would be ready for work in July. A little over a month after the 15 candidates were hired the Operations Supervisor contacted the recruiter about all the information, paperwork and other necessities that needed to be done such as drug test, physicals, etc†¦. The recruiter gave assurance to the Operations Supervisor that everything would be handled by the time the orientation would be held on June 15th. The recruiter waited until after Memorial Day to check the records for the new hires to see if their applications were complete and if they had done the mandatory drug screenings and most had not been done. The recruiter then checked for the paperwork that would need to be given to the new hires in around 20 days and there were only three manuals all of which were missing pages making none of them complete. Once this was all the seen the recruiter went on a walk to clear his head and then returned to the office. He went to check on the scheduling of the conference room where the new hire orientation is to be held since he saw that one of the employees from technology services was setting up computer terminals. The schedule showed that the conference room was booked for the whole month for training seminars on the new database implementation that was going to occur. The recruiter is not sure what to do at this point since everything appears to be going wrong and the new hires would not be able to have orientation on time nor will they be able to start by July. Analysis 1: Correcting the problem At this time the recruiter is not sure what to do in order to fix all the problems that have arisen since there is such little time left to the deadline he had set. The wisest decision would be to separate the problems and then take them on one at a time. As far as the conference room situation goes the recruiter can speak with the person that is going to be holding the seminars to see at what times they are to be held. If there are some gaps in between the seminars it can be seen if the scheduling of the orientation would be affected or not. Also if there is a particular day that the seminars would not be taking place the orientation can be rescheduled for that day. The new hires that have not completed all the necessary paperwork or drug tests would be the next point issue to handle. The files would need to be reviewed to see who is missing what paperwork or tests so that they can be contacted accordingly and be given a deadline to complete it all or they will not be hired. In doing this it allows for the follow to seem more personal since the records are being looked at individually and also puts a sense of urgency in the new hire to get it all done. This would also allow the recruiter to contact the new hires with the date of the orientation if it has changed or just to give a reminder of the date if it has not changed. The final problem of the orientation manuals not being complete is next problem to work on. From the three manuals that the recruiter does have he should review each to see what pages are missing from one and see if they are available in one of the others. If all three manuals together can make one complete manual then copies can be run off of all three accordingly to be pieced together to make one manual. Once there is one complete manual then other copies can be made. If the manuals cannot be pieced together to make one then the recruiter would need to contact his or her supervisor to see how to obtain new manuals and the time frame that it would take to get them in. This would allow him to see if the orientation would need to be rescheduled or not due to the time it will take to get manuals for all the new hires. From this point on continued follow up of all the new hires paperwork and drug tests would need to be done to make sure that they will be done before the orientation is held. Following up of the conference room schedule would also need to be done to make sure that there is nothing else newly scheduled that may have interference with the orientation. The final detail that would need to be followed up on is the status of the operations manuals being ready by the date of the orientation, such as checking with who is making them and if they are running behind or if everything is on schedule. Analysis II Proper Procedure There are many different aspects that would need to be revised in order to make sure that issues like this can be avoided in the future. Proper supervision of procedures is one the major aspects that would need to be looked at first. Since the recruiter was new and it was the first recruitment they had done another more experienced recruiter could have shadowed the process to make sure that everything is done correctly. Shadowing would allow for the new recruiter to put to the test their training and if there are points that are not done right it can be caught early. This makes for better teamwork as well as a confidence building situation for the new recruiter. During the hiring process the new hires should be given deadlines to have all of their applications and other necessary paperwork completed in order to continue processing them as a new hire. The same should also be done with the drug testing, rather than giving them till the orientation date they should have a date within 30 days to complete it so that if they don’t they can be given a little more time or there would still be ample time to hire a replacement if needed. With these deadlines in place it has the employees take the time needed to get the tasks done but also does not give them excess time to procrastinate on the getting them done. As far as the orientation paperwork situation goes the recruiter would need to check how many are available right after hiring the employees to make sure that there would be enough. With this being done early then the recruiter would be able to contact the Operations Supervisor with plenty of time to let them know that they are short on the manuals necessary for the orientation. Checking this also allows the recruiter to stay on top of ordering the manuals so that there will always be some in supply as and would only need to order more to replace the ones that are going to be used. Conclusion The best solution that was presents was from the second analysis. This solution sets the goals of the company to not only train their employees better but also to promote teamwork in order to increase accuracy in the way that jobs are done. With the shadowing being done the more experienced recruiter could have had the newer recruiter set up the deadlines for the new hires, as well as how, where and when to check on the paperwork that is needed for the orientation. The communication on how often to check the scheduling log for the conference rooms could have also been brought up. The better the training and teamwork the better the situation turns out. Case Study Analysis Rough Draft The Situation In early April the 15 candidates were hired to work for the Operations Supervisor by one of the new recruiters. At this time the recruiter had six months experience at this job and no previous recruitments done for the company. The recruiter was not working with another recruiter that had more experience at the time to help with this process. Once the 15 candidates where hired he scheduled a new hire orientation to be held on June 15th as to make sure the new hires would be ready for work in July. A little over a month after the 15 candidates were hired the Operations Supervisor contacted the recruiter about all the information, paperwork and other necessities that needed to be done such as drug test, physicals, etc†¦. The recruiter gave assurance to the Operations Supervisor that everything would be handled by the time the orientation would be held on June 15th. The recruiter waited until after Memorial Day to check the records for the new hires to see if their applications were complete and if they had done the mandatory drug screenings and most had not been done. The recruiter then checked for the paperwork that would need to be given to the new hires in around 20 days and there were only three manuals all of which were missing pages making none of them complete. Once this was all the seen the recruiter went on a walk to clear his head and then returned to the office. He went to check on the scheduling of the conference room where the new hire orientation is to be held since he saw that one of the employees from technology services was setting up computer terminals. The schedule showed that the conference room was booked for the whole month for training seminars on the new database implementation that was going to occur. The recruiter is not sure what to do at this point since everything appears to be going wrong and the new hires would not be able to have orientation on time nor will they be able to start by July. Analysis 1: Correcting the problem At this time the recruiter is not sure what to do in order to fix all the problems that have arisen since there is such little time left to the deadline he had set. The wisest decision would be to separate the problems and then take them on one at a time. As far as the conference room situation goes the recruiter can speak with the person that is going to be holding the seminars to see at what times they are to be held. If there are some gaps in between the seminars it can be seen if the scheduling of the orientation would be affected or not. Also if there is a particular day that the seminars would not be taking place the orientation can be rescheduled for that day. The new hires that have not completed all the necessary paperwork or drug tests would be the next point issue to handle. The files would need to be reviewed to see who is missing what paperwork or tests so that they can be contacted accordingly and be given a deadline to complete it all or they will not be hired. In doing this it allows for the follow to seem more personal since the records are being looked at individually and also puts a sense of urgency in the new hire to get it all done. This would also allow the recruiter to contact the new hires with the date of the orientation if it has changed or just to give a reminder of the date if it has not changed. The final problem of the orientation manuals not being complete is next problem to work on. From the three manuals that the recruiter does have he should review each to see what pages are missing from one and see if they are available in one of the others. If all three manuals together can make one complete manual then copies can be run off of all three accordingly to be pieced together to make one manual. Once there is one complete manual then other copies can be made. If the manuals cannot be pieced together to make one then the recruiter would need to contact his or her supervisor to see how to obtain new manuals and the time frame that it would take to get them in. This would allow him to see if the orientation would need to be rescheduled or not due to the time it will take to get manuals for all the new hires. From this point on continued follow up of all the new hires paperwork and drug tests would need to be done to make sure that they will be done before the orientation is held. Following up of the conference room schedule would also need to be done to make sure that there is nothing else newly scheduled that may have interference with the orientation. The final detail that would need to be followed up on is the status of the operations manuals being ready by the date of the orientation, such as checking with who is making them and if they are running behind or if everything is on schedule. Analysis II Proper Procedure There are many different aspects that would need to be revised in order to make sure that issues like this can be avoided in the future. Proper supervision of procedures is one the major aspects that would need to be looked at first. Since the recruiter was new and it was the first recruitment they had done another more experienced recruiter could have shadowed the process to make sure that everything is done correctly. Shadowing would allow for the new recruiter to put to the test their training and if there are points that are not done right it can be caught early. This makes for better teamwork as well as a confidence building situation for the new recruiter. During the hiring process the new hires should be given deadlines to have all of their applications and other necessary paperwork completed in order to continue processing them as a new hire. The same should also be done with the drug testing, rather than giving them till the orientation date they should have a date within 30 days to complete it so that if they don’t they can be given a little more time or there would still be ample time to hire a replacement if needed. With these deadlines in place it has the employees take the time needed to get the tasks done but also does not give them excess time to procrastinate on the getting them done. As far as the orientation paperwork situation goes the recruiter would need to check how many are available right after hiring the employees to make sure that there would be enough. With this being done early then the recruiter would be able to contact the Operations Supervisor with plenty of time to let them know that they are short on the manuals necessary for the orientation. Checking this also allows the recruiter to stay on top of ordering the manuals so that there will always be some in supply as and would only need to order more to replace the ones that are going to be used. Conclusion The best solution that was presents was from the second analysis. This solution sets the goals of the company to not only train their employees better but also to promote teamwork in order to increase accuracy in the way that jobs are done. With the shadowing being done the more experienced recruiter could have had the newer recruiter set up the deadlines for the new hires, as well as how, where and when to check on the paperwork that is needed for the orientation. The communication on how often to check the scheduling log for the conference rooms could have also been brought up. The better the training and teamwork the better the situation turns out.

E-business Essay Example | Topics and Well Written Essays - 500 words - 1

E-business - Essay Example As a hedge against all liabilities for the company, the manger should develop a plan of insurance that covers the company’s legal costs, as estimated in advance, for middle and extreme examples of corporate liability. This type of insurance coverage will be analyzed by the manner to see to what extent the company remains open to civil and criminal suits for negligent business practices that may occur in the ecommerce operation. In establishing insurance coverage for the company in the case of corporate liability for services offered online, we must purchase the required policy for insurance in all instances of operating liability on the internet. Website security is most important in an ecommerce website, as the customer finds a sense of trust and operability in the existence of a website with secure credit card processing facilities and shopping cart. Secure servers use a type of connection that is different from typical web pages in HTML. The secure pages require a SSL connection which stands for â€Å"Secure Socket Level† encryption technology. The manager will purchase required SSL certificates as needed to operate the ecommerce site with security. For business conducted in England and the United Kingdom, the manager should develop a plan to meet all requirements of the Data Protection Act of 1998. This will require the ecommerce site to have a Privacy Statement and â€Å"Terms and Conditions† page to make clear all company policies relating to the collection of data. (The National Archives, 1998) The manager will be responsible for all third party contract negotiations conducted with foreign and national companies within the relationship of the ecommerce website facilities, logistics, warehousing, and distribution. The responsibility of the manager must override all concerns of the departments to present a clear plan of security that matches with the legal team’s views. Any requirements from upper management and staff

Should private armed security officers be required to take additional Dissertation

Should private armed security officers be required to take additional tactical training courses to maintain their licenses - Dissertation Example The study to research these proposed changes will be conducted through field work in which both private armed security personnel are observed and members of the Anti-Terrorism Task Force are observed and members of those teams are interviewed to create supporting case studies. Through an examination that is conducted through the lens of grounded theory and then analyzed through inductive analysis, the information will be gathered and examined through qualitative study techniques. The results of the study are expected to reflect a need for more training and tools for private armed security so that society will be more safely guarded through both private and public law enforcement agents. First Responders: Are We Ready For Another Attack? by Michael Henderson MS, [university], 200X BS, [university], 200X Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University [last month of quarter you plan to graduate] 2 00X Dedication This is an optional page for a dedication. If you include a dedication, use regular paragraph spacing as shown here (not centered, italicized, or otherwise formatted). The acknowledgments should not exceed one page. Acknowledgments This is an optional page for acknowledgments. It is a nice place to thank the faculty, family members, and friends who have helped you reach this point in your academic career. The acknowledgments should not exceed one page. No page number appears on any of the pages up to this point. If you do not wish to include this page, delete the heading and the body text. Table of Contents List of Tabl 4 List of Figures 5 Section 1: Foundation of the Study 6 Background of the Problem 7 Problem Statement 9 Purpose Statement 10 Nature of the Study 11 Research Questions 12 Interview Questions 13 Conceptual Framework 14 Definition of Terms 15 Assumptions, Limitations, and Delimitations 17 Assumptions 17 Limitations 17 Delimitations 18 18 Significance of the Study 18 Contribution to Business Practice 18 Implications for Social Change 19 A Review of the Professional and Academic Literature 19 Terrorism in History 19 Transition and Summary 35 Section 2: The Project 36 Purpose Statement 36 Role of the Researcher 37 Participants 37 Research Method and Design 38 Method 38 Research Design 38 Population and Sampling 41 Ethical Research 41 Data Collection 42 Instruments 42 Data Collection Technique 43 Data Organization Techniques 44 Data Analysis Technique 44 Reliability and Validity 45 Reliability 45 Validity 45 Transition and Summary 45 The nature of this study will be to examine the results of interviews with those who are involved in the professions that are being examined. The interviews and field observations will be used in a qualitative analysis of codified data that is looked at through an analytic lens that defines commonalities and

Halloween as a Ritual of Reversal Essay Example | Topics and Well Written Essays - 250 words

Halloween as a Ritual of Reversal - Essay Example Halloween overcomes the normal order of things in a variety of ways. Some of the costumes include gown black, like bats. This is mostly dressed because they symbolize that bats always operate during the night. Also, bats are thought to be creepy and this put people to think they would symbolize the link with the dead the other common costume symbolizes the black cat this was due to at the end of the autumn season symbolized the act of reincarnation. Most people believed that cats were more close to witches and this also another reason why they would prefer black cats. Others costumes that do come in handy are the skeletons this are perceived to show or portray the link between the living and the dead. The skull is unique in its own as it is used to show courage and not afraid of death. Costumes and masks are dressed to symbolize that during those days one could hide from the evil spirits. The spider web is always common because it shows the stages and process of life as a progress and not a one off thing. Halloween can be a strong tool in bringing America together as one without any discrimination of race it by portraying The USA as people who had a specific origin. It has grown to be so prevalent in The USA by the fact some of its history was found in there. It has been more popular due to the different race that is in America; people of different backgrounds who have met in one country. The influence of the media and social media cannot be

Fashion of Men's Clothing in the Culture of Qatar Essay

Fashion of Men's Clothing in the Culture of Qatar - Essay Example The essay "Fashion of Men's Clothing in the Culture of Qatar" presents a business plan for the foundation of a fashion company of men’s clothing in Qatar overviewing all the important aspect of the culture in this country. Qatar is endowed with huge reserves of natural resources and is currently one of the most developing countries in the world. It is important to study the culture of Qatar before venturing in the market.Qatar people associate American companies with high capitalism and high-profit motives. Qatar people prefer to establish good relationships before starting any serious business conversation. It is important to understand the norms and values of Qatar people, especially while interacting with people of the opposite gender. The business will have to use professionals to analyze the similarities and differences of US and Qatar culture. The personnel must be able to communicate Arabic using Qatari accent to easily gain acceptance by the local population. Qatar men take pride in their culture and traditional clothing. Men wear a long thou with stylish collars and buttons. During winter, men prefer either heavy fabric for the thous which are mainly gray, brown or black color. Young men prefer embroidered caps and cover their heads with folded square cloth. During ceremonial occasions, Qatar men wear a black-gold cloak and keep one hand free in order to allow for handshakes. During the winter, men also prefer woolen sleeveless waistcoat that mainly contains camel hair. (Torstrick 88). The target market The business will sell new men’s clothing fashion to Qatar people. The clothes will be customised to Qatar culture in order to attract a lot of demand. Qatar is endowed with large gas and oil reserves and the per capita GDP is one of the largest in the world. Qatar enjoys political stability and cordial relationships with the USA government. The country is favorable for US exports and has no foreign exchange controls and has allowe d 100 percent foreign ownership of businesses in some sectors such as health, education and exploitation of the natural resources. The business will benefit from expanded market, reduced business risks due to diversification and increased global recognition. Qatar market offers viable opportunity from fashion men’s clothing due toe increase in the number of citizens living in the urban areas (Orr 198). Marketing strategy The target market consists of Qatar men who prefer customized clothing. Due to the increasing educated young men who prefer western clothing that is customised to their culture, the business will experience minimal resistance in penetrating the market. Customer satisfaction is key to the success of the business thus good relationships will be maintained with all the customers. The business will use Arabic language in the media advertisements and advertising themes will not be offensive to Islamic religion. In addition, the color in the advertisements will hav e to be grey or white in order to appeal to the culture of Qatar. The marketing staff will follow Qatar norms since male staff will not be allowed to shake hands with female customers. The business will avoid giving free gifts to first time customers since free gifts in the first business transactions may be declined by the customers. The